FAQs

Where Is Times Square Newcastle?


Live at Times Square is held within the Life Centre complex in the center of Newcastle upon Tyne and is just a two minute walk from Newcastle Central train and Metro station.

The address is:

Times Square
Newcastle upon Tyne NE1 4EP




When Is Live From Times Square, Newcastle?


Live From Times Square 2021:
Becky Hill - Thursday 5th August 2021




What Time Does Each Event Begin?


The doors for Becky Hill will open at 5PM with last entry being 9PM




What Time Does Each Event Finish?


Each event operates under a 22:30pm curfew.




I Require Disabled Access Tickets But Cannot Purchase Online?


ACCESSIBILITY
If you need to purchase an accessible ticket and require assistance on the day please email ticketing@ssdconcerts.co.uk. We will make a note of your name & requirements to inform our staff on the day of the event and will do our best to accommodate your needs.

PERSONAL ASSISTANT
Our procedure for Personal Assistant passes is as follows:
Email Ticketing@ssdconcerts.co.uk with your contact information, proof of requirement of assistance (e.g valid blue badge/confirmation letter of higher rate DLA) and the name of your assistant. This information will then be passed to our ticketing provider who will contact you to complete your booking.




Which Brands of Larger, Cider & Wine Are Available?


We have a fantastic selection of alcohol available to purchase across the festival site, from real ales to cocktails across various bars.




Can I Bring My Own Alcohol?


We do not permit any alcohol to be brought to the site. From real ales to cocktails we have the finest selection available across various bars at the events.




Can Children Attend?


Becky Hill is 14+ meaning that anyone 14 and over can attend with or without an adult.




Can I Get A Refund If I Can't Make A Rescheduled Show?


For all refund requests, please contact customerservices@ticketline.co.uk with your customer ID and booking reference.




What Covid-19 protocols are in place?


The gig will take place in line with the Governments guidance from Step 4 from 19th July. It will be standing and non-socially distanced. - Please do not attend this event if you have any symptoms of Covid-19 or have been told to isolate by Track and Trace. - We encourage anyone attending events to take a lateral flow test before arriving to keep yourself and others safe. - Staff at the event will still be wearing masks, they are a personal preference for customers. - We will enforce an enhanced cleaning routine and encourage customers to wash their hands at regular intervals.




What happens if it rains?


Live From Times Square is an open air venue so please take this into account and dress appropriately for the unpredictable North East weather. Please note umbrellas are not permitted.